Borrowers may place their own holds on items that are currently on loan, via the library catalogue. Students are entitled to a maximum of 3 holds at one time.

1. On the catalogue, perform a search for the item that you require
2. Select the correct title record from the retrieved list
3. Click on the Hold button that appears with each record retrieved
4. On the Place a Hold request page, check the selected record is correct
5. Enter your student/staff number and your 4 digit PIN
6. Click on the Hold button
7. You will receive a Hold Successful message
8. If you have an email address registered with the library, you will receive an email notification when the item is available for pick up at the Customer Service desk on Level 1
9. The item will be held at the Customer Service desk for seven days for you to collect.

Note: Your PIN will automatically be set as the last four digits of your student/staff number. For help, contact the library by phone, email or live chat.

To cancel a hold you first need to log into the library catalogue.

1. Enter your student/staff number and your 4 digit PIN and click on the Login button
2. Click on ‘My Library Account’ under the Logout button
3. Click on 'holds' to view all the items on which you have placed a hold
4. Click in the tick box beside the title of the hold you wish to cancel
5. Click on 'remove selected holds' button
6. You will receive confirmation that the hold has been cancelled